Whole Foods Fans Have Noticed A Dramatic Change To The Famous Berry Chantilly Cake
Many food centric establishments have a signature product loyal customers come back for repeatedly. For Costco it's the $1.50 hot dog and soda combo in the food court, while at McDonald's it was the discontinued snack wrap for a time. Likewise, dedicated patrons of Whole Foods often flocked to the supermarket chain for a slice of its Berry Chantilly Cake. But lately, some have noticed an off-putting modification to the recipe that's making shoppers upset.
Once a light cake layered with fresh fruit and cream, fans of the confection have recently been shocked to discover that the cake has become dramatically smaller and lower-quality. The fruit is now served on the side, while a fruit-flavored compote has been substituted for the layered filling. One TikTok user recently posted a video on the social media platform lamenting the alteration. They noted that the size of the cake had shrunk and, as for the filling, they said it tasted like a "raspberry jam-flavored cleaning product." They highlighted this as an example of skimpflation, which reportedly happens when a business gets stingy with the quantity and quality of ingredients in its products. However, Whole Foods has taken notice of the customer outrage over the change and is attempting to get back in customers' good graces.
Whole Foods Berry Chantilly Cake will return as it was
Once a product is changed, it tends to stay that way. However, in the case of Whole Foods' Berry Chantilly Cake, the multinational supermarket chain took notice of patrons being upset over the change and decided to reverse course. As a Whole Foods spokesperson told CNN, "Based on feedback from our customers, we will reintroduce single slices of the Berry Chantilly Cake that are the same as the classic our customers know and love." The company hopes to have the original recipe back in stores within a week.
It's always a risk when a business changes a fundamental aspect of a beloved fan-favorite. Shrinking portion sizes have proven particularly offensive to many customers these days, as they are trying to get as much value for every dollar spent as possible. Not long ago, customers were walking out of Chipotle mid-order because of just such a perceived loss of value when they ordered one of the chain's iconic bowls or burritos and saw what they perceived to be smaller portions. When folks think a business is being stingy, they can take it personally and the effort can seriously backfire. Whole Foods' pivot back to its original Berry Chantilly Cake is meant to change its customers' view that the grocery chain is trying to pass off a lesser product in the name of making a profit.